We collect personal information that we require for the purposes of our business functions and activities, and as required or permitted by law. Our functions and activities include (amongst other things) providing you with solar, wind, biogas, hydel, and renewable energy, and related products and services, and processing your home, business, and agriculture Renewable Energy System for these products and services.

The types of information we will generally collect about you include your name, area or postal address, email address, telephone number, address of premises at which our services are provided, payment scheduled or advanced, bank details (where payment is made online or by checks), and information about the services provided to you (such as home solution, business solution, or agriculture solar water pump solution).

In some circumstances, we may collect sensitive personal information about you (for example, if you have special health needs relevant to electricity outages, or if life support equipment is used at your supply address). Sensitive information is only collected, used for design systems, and never disclosed without any consent or as otherwise required or permitted by law.

If you provide us with personal information about a third party, you warrant to us that the third party consents to us collecting and using their personal information in accordance with this Privacy Policy.

We will collect personal information from you by way of written forms, other correspondence (including facsimiles, letters, and emails), by telephone, in person, by our representative, and via our website. We may also collect personal information about you from third parties, your authorized representative, from our agents, or third parties with whom we have business relationships, and from publicly available sources of information.

If you do not provide all of the personal information we require, we may be unable to provide you with the products and services you are seeking. We will enable you to interact anonymously or pseudonymously, whenever possible, practicable, and lawful to do so

When you visit our website, our Internet Service Provider will make a record of your visit and log the following information:

1. your server address;
2. your top-level domain name;
3. the date and timing of the visit to the site;
4. the pages you have accessed and documents downloaded;
5. the previous site you have visited;
6. the type of browser you are using.

The above information is collected for statistical purposes only, and Xexolar will not attempt to identify users or their browsing activities. We will record your email address if you send us a message. We assume that we can use your email address for the purposes outlined in the “Use and Disclosure of Personal Information by Xexolar” section of this policy located above.

If you do not wish for us to use your information in the manner outlined in the section “Use and Disclosure of Personal Information by Xexolar,” then please contact us on +92 326 2112277 or info@xexolar.com. Our website may contain links to other websites.

We are not responsible for the privacy practices or the use and protection of your personal information on those other websites.

Personal information is collected, stored, and used by XEXOLAR for the provision of home, business, and solar water pump solutions and services. To provide the goods and services that you require, XEXOLAR assumes that you consent for us to use and disclose your personal information for purposes such as:

1. feasibility of your home, business, and agriculture watering system on renewable energy;
2. informing you of new products and initiatives;
3. development of new products and services;
4. processing payments and project handling;
5. providing you with the services you have requested;
6. to advise you of on-grid/off-grid service information and special offers; and
7. to allow us to communicate with you effectively.

We may disclose your personal information to third parties in connection with products or services we provide to you (for example, to additional account holders or your authorized representative, energy retailers, financial institutions (for payment processing), government and regulatory authorities (where required or authorized by law), and to our suppliers who provide services to us). Examples of our service providers include solar panels, inverters and storage suppliers, WAPDA and maintenance contractors, marketing and advertising agencies and contractors, call center operators, advisers, and other service contractors associated with operating and improving XEXOLAR’s business. We may also disclose personal information to our related entities (international joint venture companies and consultants) where necessary for our business.

From time to time, we may use your personal information for management or statistical purposes. In those cases, all personal information will be de-identified so that you will not be identified.

Apart from the above disclosures, we will otherwise only use and disclose personal information with your consent (unless such uses and disclosures are required or permitted by law).